Support & activation help

Activation support is included with every purchase. Pick a topic, or open a request with your order number and we'll take it from there.

Activation help

Error codes, moving a license to new hardware, and re-activation after a reinstall.

Retail vs. OEM, device counts, duration, and region fields explained in plain English.

When a digital license is refundable and how to request one.

Missing delivery, wrong edition, or a duplicate charge — we'll sort it out.

We never ask for your password, and we'll never ask you to send a license key over social media. License keys only appear inside your account.